FAQs

 

  • No - cards are validated immediately but not charged until the order is successfully published.

  • While it can vary per channel, the default is set to $2/day minimum. It’s difficult to get adequate performance spending less than $2/day and some Channels prohibit spending less.

  • Go to the “Program Detail” page and click the “Cancel” button. You can cancel at any time and the refund is prorated on how much has already been spent on your program plus a 10% processing fee to cover the credit reimbursement fee.

  • Yes, and the more ads you run consistently, the better the system will become at bringing you results based on the built-in machine learning.

  • Your ad will use "auto-placements", per best practices. The ad runs on Facebook, Instagram, Marketplace, Messenger, and Audience Network.

  • Yes, FB Pages are required for advertising on FB. Our platform allows you to link your own FB Business Page, and we recommend this as it will better personalize your ad. However, if you don't have access to a personal FB Business Page there may be a generic fallback Business Page that everyone is able to access and use.

  • Facebook help docs: How to Create a Facebook Page

  • Yes, here are instructions on how to do so:

    Go to {your-domain}/#facebook/pages

    Click view page details link for the page you want to unlink

    In the page details, click unlink at the bottom and then unlink again to confirm

    If you have active orders associated with a Page, you will be unable to unlink the page before first canceling the programs or allowing them to conclude. You will see active orders associated with a Page with links to those orders directly from the Page Details.

  • Yes, go into “Programs”, click on the ad you want to make edits and click “EDIT”. Your ad will be paused until the new edits are approved by Facebook and you cannot edit the start date, end date, or ad budget. If you would like to modify the dates of your ad, you must cancel your ad and create a new one.

  • Individual ad performance is available. If you click on “Programs” under “Listings”, you can click on any ad you placed and find the metrics across the top of those ad details.

  • Campaign Connect needs admin access only to publish ads and to grab the incoming leads to send to you, nothing else.

  • Across Google’s Display Network made up of 2+ million websites, videos, and apps.

  • The Google Display Network uses many ad formats and some do require a business name. The Ad Preview will give you an idea of how the ad can be displayed, but there are many other possible format options including some that require your business name.

  • Yes, go into “Programs”, click on the ad you want to make edits and click “EDIT”. Your ad will be paused until the new edits are approved by Google and you cannot edit the start date, end date, or ad budget. If you would like to modify the dates of your ad, you must cancel your ad and create a new one.

  • Individual ad performance is available. If you click on “Programs” under “Listings”, you can click on any ad you placed and find the metrics across the top of those ad details.

  • No phone numbers in copy.

    Website URLs must include “http” or “https”

    Overuse of capital letters. No all caps (HOUSE FOR SALE) - it needs to read: House for Sale.

    Overuse of punctuation. Use only 1 ! or ? in ad copy (DO NOT DO: House for Sale!!!)

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.